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Welcome to KIRA Lighting Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.kiralightingshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into contracts to use our services. By using this site, you represent that you meet these requirements.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under it. Notify us immediately of any unauthorized use.

1.3 Prohibited Activities

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation
  • Use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and images. However, slight variations may occur. All lighting products are designed for decorative and functional purposes.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Special Considerations

Certain products (BATHROOM LIGHTING, OUTDOOR LIGHTING) may have specific installation requirements. It is your responsibility to ensure proper installation by a qualified professional.

Note: For safety reasons, we cannot accept returns on opened electrical components or installed bathroom/outdoor lighting fixtures.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order.

3.2 Pricing

All prices are in USD. We verify prices before processing but may cancel orders if pricing errors occur.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

3.4 Sales Tax

Applicable sales tax will be added to orders shipped within jurisdictions where we have tax obligations.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days. You will receive tracking information upon shipment.

4.2 Shipping Options

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipping)

4.3 Delivery Areas

We ship worldwide except some Asian regions and remote areas. International customers are responsible for any customs duties or taxes.

4.4 Delivery Issues

Inspect shipments immediately. Report damaged items within 48 hours with photos to [email protected].

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Item is in original condition (uninstalled, unused, with packaging)
  • You provide proof of purchase
  • You obtain a Return Merchandise Authorization (RMA)

5.2 Non-Returnable Items

We cannot accept returns on:

  • Opened electrical components
  • Custom/special order items
  • Installed bathroom/outdoor lighting
  • Final sale items

5.3 Return Process

Email [email protected] within 15 days to initiate returns. Include order details and reason for return.

5.4 Refunds

Approved refunds are processed within 5 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on this site (images, text, designs) is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

Our lighting products should be installed by qualified professionals. We are not liable for improper installation or misuse.

7.2 Website Use

We are not liable for:

  • Temporary website unavailability
  • Unauthorized access to your data
  • Any indirect, incidental, or consequential damages

7.3 Maximum Liability

Our total liability for any claim related to your use of the site or products is limited to the purchase price of the product in question.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by Texas law. Disputes will be resolved in Dallas County courts.

8.3 Contact Information

For questions about these terms:

KIRA Lighting Shop
1057 Moore Avenue
Dallas, TX 75247 USA
Email: [email protected]